hello@roncato.co.za
Talk to RoncatoSouth Africa
Orders, products, guarantees,
delivery. Whatever you need, a person
in South Africa reads every message
and replies within one business day.
Office hours, SAST
Monday to Friday08:30 to 17:00
Saturday09:00 to 13:00
Sunday & public holidaysClosed
Every Roncato sold here is covered by the Italian guarantee, up to 10 years by collection.
Answered before
you ask
The five questions the service desk answers most.
If yours is here, you have your answer now.
What does the Roncato guarantee cover?
It covers defects in materials and workmanship under normal use, for up to 10 years depending on the collection. It doesn’t cover normal wear and tear, misuse or airline damage.
How long does delivery take, and where do you deliver?
We deliver anywhere in South Africa in 3 to 5 working days. Delivery is free on orders over R1,000. Orders of R1,000 and under pay R150.
Can I return a suitcase?
Yes. You can return unused items within 7 days of delivery. If a suitcase arrives faulty or damaged, we’ll collect it at no cost to you.
While you wait for us, look at some suitcases
Chosen most by travellers, backed by the Roncato guarantee
up to 10 year
guarantee
designed in italy
since 1974
TSA approved
looks
free delivery
over R1000